Treatment room boarder.001BounceBack Physiotherapy Treatment Centre operates on a “pay and claim” basis with insurance companies. This means that the patient is required to pay for the physiotherapy service and then complete a claim form to obtain reimbursement from their insurance company.

**It is the sole responsibility of the patient to ensure that their health insurance policy covers the cost of any treatment undertaken.

We strongly advise all patients to check with their insurance company prior to attending physiotherapy that adequate coverage is included in your policy for physiotherapy. When contacting your insurance company, ask them if your policy covers “out of network” physiotherapy treatment, with a lot of policies this is standard, however we strongly advise all our clients to check. Most insurance companies will require either pre-approval or a referral for physiotherapy from a doctor or specialist prior to treatment commencing.

PLEASE NOTE: BounceBack Physiotherapy accepts no liability for any treatment costs incurred which are not covered or rejected by your health insurance company.